Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and EquaScris Holidays ("Company," "we," "our," or "us") regarding your use of our website and services.

By accessing or using our website at equabscris.com or engaging our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

EquaScris Holidays is a travel organization company specializing in British holiday experiences. Our services include:

• Guided tours across England, Scotland, and Wales
• Custom travel itinerary planning
• Accommodation and transport arrangements
• Travel consultation and advisory services
• Group and private tour organization

3. Booking and Payment Terms

3.1 Booking Process

• All bookings are subject to availability
• A booking is confirmed only upon receipt of full payment or agreed deposit
• We reserve the right to decline any booking at our discretion

3.2 Payment

• Full payment is required at the time of booking unless otherwise agreed
• We accept major credit cards and bank transfers
• All prices are quoted in British Pounds (GBP) and include VAT where applicable
• Prices are subject to change without notice until booking is confirmed

4. Cancellation and Refund Policy

4.1 Cancellation by Customer

• Cancellations must be made in writing
• Cancellation fees may apply depending on the timing of cancellation
• Cancellations made 30+ days before travel: Full refund minus 10% administration fee
• Cancellations made 15-29 days before travel: 50% refund
• Cancellations made less than 15 days before travel: No refund

4.2 Cancellation by Company

We reserve the right to cancel any tour due to insufficient bookings, adverse weather conditions, or other circumstances beyond our control. In such cases, we will provide a full refund or alternative arrangements.

5. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance. EquaScris Holidays is not responsible for any losses, injuries, or damages that could be covered by travel insurance.

6. Liability and Responsibilities

6.1 Our Responsibilities

• Provide services with reasonable skill and care
• Ensure all services are delivered as described in our brochures and website
• Provide assistance in case of difficulties during travel

6.2 Customer Responsibilities

• Provide accurate information for bookings
• Arrive punctually for tours and activities
• Follow instructions from tour guides and staff
• Respect local customs and regulations
• Ensure fitness for planned activities

6.3 Limitation of Liability

Our liability is limited to the total amount paid for our services. We are not liable for any indirect, consequential, or special damages. Our liability does not extend to services provided by third parties.

7. Force Majeure

We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, strikes, or pandemic restrictions.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of EquaScris Holidays and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

10. Website Use

10.1 Acceptable Use

You agree to use our website only for lawful purposes and in accordance with these Terms. You must not:

• Use the website in any way that violates applicable laws
• Transmit any harmful or malicious code
• Attempt to gain unauthorized access to our systems
• Interfere with the proper functioning of the website

11. Complaints and Disputes

If you have any complaints about our services, please contact us immediately. We will make every effort to resolve issues promptly and fairly. Any disputes will be governed by English law and subject to the jurisdiction of English courts.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes constitute acceptance of the new Terms.

13. Contact Information

For questions about these Terms of Service, please contact us: