Privacy Policy

1. Introduction

EquaScris Holidays ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website equabscris.com or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our newsletter
• Contact us directly
• Book a tour or service
• Fill out forms on our website
• Participate in surveys or promotions

This information may include:

• Name and contact information (email address, phone number, postal address)
• Payment information (processed securely through third-party payment processors)
• Travel preferences and requirements
• Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our site
• Referring website addresses

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and maintaining our services
• Processing bookings and payments
• Sending newsletters and marketing communications (with your consent)
• Responding to your inquiries and customer service requests
• Improving our website and services
• Complying with legal obligations
• Detecting and preventing fraud

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences through our cookie banner or your browser settings.

For more detailed information about our use of cookies, please refer to our Cookie Policy.

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: We may disclose information when required by law or to protect our rights
• Business Transfers: In the event of a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to access your personal information
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: